Crisafulli manufactures reliable products.

A 40 year tradition. Reliable is rooted in the Crisafulli philosophy going back to the Company’s beginning 40 years ago when three Crisafulli brothers started the business as Crisafulli Pump Company to build pumps to irrigate their own farms and ranches along the Yellowstone River in Eastern Montana. Naturally, building pumps for themselves, reliable was a first priority. Today, that attitude is imbued in Company personnel in all parts of the business. Building reliable products is second nature for the Crisafulli staff.

Practical backgrounds. Many Company engineering and manufacturing personnel grew up on the farms and ranches of Montana and Wyoming where working outdoors with heavy machinery is a way of life. These men and women had to depend on their machinery in the field for their personal safety and to enable them to get their day’s work done before sunset.

Long-service staff. Low turnover and many long-service employees help sustain the Company’s emphasis on building reliable products. In the Shop, 70% of the staff has more than ten years of service, including the Shop Foreman with twenty years of service. Our Sales Manager – Glendive has twenty-two years of service.

Graduate engineers on staff. The Company employs graduate engineers in sales, engineering, and manufacturing. These men are trained to design, build, and sell reliable products.

Established product line. Many of the Company’s products have been active in the product line for years. The Company refines and improves these products continuously, seeking always to provide customers with “best value.” Reliability is a big part of the value equation at Crisafulli.

Established supply chain. Crisafulli has well established supply lines with vendors thoroughly familiar with our requirements.

Established procedures. For years, we have had carefully crafted procedures in place aimed at building products to plans and specifications drawn by professional engineers.

Strong financial position. A strong financial position enables Crisafulli to operate in a stable atmosphere with an absence of crisis. We can and do focus on quality and attention to detail.

Modest warranty costs. The Company’s modest annual warranty cost is evidence of the success of Crisafulli’s focus on building reliable products.

Warranty

One Year. The Company warrants all parts and assemblies to be free from defects in material and workmanship for a period of one (1) year after the date of shipment unless otherwise stated on a SRS Crisafulli, Inc. ("SRSC" or the "Company") sales order document. This warranty does not cover normal wear, failure caused by corrosive applications, failure caused by abrasive materials, physical abuse or use for other than designed purposes. All parts and assemblies reported in writing to SRSC as defective in these respects, shall be repaired or replaced (FOB shipping point) without charge for routine shipping (priority shipping will be made optionally available at the customer’s expense), providing that inspection by SRSC shows such defects exist. In all cases involving warranty returns, the transportation charges must be prepaid. In no event shall SRSC assume any liability for consequential cost or damage of any kind arising in connection with the use, inability to use, misuse or misapplication of SRSC products. BUYER IS SOLELY RESPONSIBLE FOR DETERMINING THE SUITABILITY OF GOODS SOLD HEREUNDER FOR USE BY BUYER.

To validate this warranty. To validate this warranty for SRSC equipment including SRSC dredging systems the customer must employ the Company to supervise the installation and to train the customer’s staff in the operation of the Company’s equipment. Further, SRSC's obligations pursuant to this warranty shall exist only when the customer has paid in full any moneys due SRSC, as set forth in the initial Sales Order and any modifications thereto, for the equipment subject to the warranty. Contact your Crisafulli Sales Representative for other terms of the standard warranty and to obtain a copy of the warranty for your purchase

Crisafulli Supports its Products with Superior Service Worldwide

Trained and motivated staff. Crisafulli’s service equation starts with trained employees who know the product line, understand the customers’ applications, and who have a strong desire to provide superior service. We send sales, technical, and service personnel anywhere in the world to support a customer who is seriously considering purchase or who has purchased a Crisafulli FLUMP or Rotomite dredge or a major custom installation of hydraulic submersible, or vertical pumps.

Specialized solutions for 4 decades. In its fourth decade of designing and manufacturing specialized dredging and pumping systems, Crisafulli combines experience and innovative technology to meet the increasingly complex needs of its municipal and industrial customers.

Worldwide sales organization. Crisafulli supplements its sales staff with (a) a network of independent representative firms (Reps) who cover the municipal and industrial market segments in the US and in 38 other countries; (b) an agricultural dealer network in the US and Canada; and (c) a network of dealers who serve municipal and industrial markets in the US and Canada.

Individualized service from conception to completion. Since Crisafulli equipment sales often involve customized versions of standard products, we employ graduate engineers in the Sales - Service Department in Glendive, MT who interface with customer technical personnel and consulting engineers.

O & M Manuals. Crisafulli provides each customer with one or more Operations and Maintenance Manuals (the O & M Manuals) upon shipment of the order.

On-site technical and training support. Crisafulli provides technical and engineering support at the customer’s site worldwide to facilitate installation of Crisafulli products and to train the customer’s staff in the operation and maintenance of the equipment.

One year warranty. The Crisafulli Warranty provides a one year guaranty as spelled out in the Warranty. When Crisafulli accepts a warranty claim Crisafulli solves the problem promptly at the customer’s site, or by an authorized dealer, or, if necessary, in Glendive, MT.

Technology and Product Development

Crisafulli uses leading edge technologies to design products with proven engineering principles aided by 3-D solid modeling software to determine material interferences and material properties such as estimated weight and center of gravity. Crisafulli employs leading edge manufacturing techniques such as a CNC controlled burn center. Material optimization methods reduce waste, keep costs low, and preserve our natural resources. Cutting edge manual and auto nesting software for the burn center is one example of how Crisafulli leads the industry to provide the best value engineered products to its customers. Taking a global approach, Crisafulli applies many Lean Manufacturing principles. Lean methods reduce waste and streamline multiple branches of our Company from the Materials Department through Manufacturing and Shipping. Continuous improvement and application of leading edge technologies assure that Crisafulli will provide great products and exceptional service to our customers for many years to come. Crisafulli has a tightly managed, continuing program to upgrade its product line and to strengthen the Company’s engineering and manufacturing technologies all aimed at providing customers with "Best Value".

From the left, Rotomite-6000 dredge with Pivoting Traverse System, FLUMP dredge with Pond Liner Protection System, FLUMP dredge with Radio Remote Control System